Program Policies

General Policies

  • Mount St. Helens Institute programs will proceed rain or shine. Appropriate gear, clothing and footwear are very important for ensuring comfort.

  • MSHI may choose to cancel a program for any reason. When a program is cancelled by MSHI, registrants will receive a full refund of all amounts paid.

  • When a registrant need to cancel a program, see the program-specific cancellation and refund policies below:

  • All participants must provide their own accident and health insurance. Each participant will be required to complete a copy of our liability waiver and medical history form before participating in any program.  All participants must complete and return a liability waiver before the beginning of the program.

  • Participants are responsible for their own transportation to and from the program site, unless otherwise determined by MSHI.


EXPLORATION PROGRAMS & SUMMER CAMPS- CANCELLATION POLICY

  • Registrants will receive a full refund minus registration processing fees when MSHI is notified of cancellation 30 or more days prior to the start of the program.  Should you prefer, registrants may receive a program credit for the full tuition plus registration processing fees.  Please contact us at info@mshinstitute.org or call (360) 449-7883.
  • Refunds are not issued for cancellations received fewer than 30 days prior to the start of the program.

VOLCANO OUTDOOR SCHOOL- REGISTRATION AND CANCELLATION POLICIES

  • A deposit of 25% of the full Volcano Outdoor School program fee is required to reserve your Volcano Outdoor School program dates.  Your deposit will be applied to the total amount due.
  • Groups that cancel their reserved Volcano Outdoor School program greater than 60 days prior to the program date are eligible to receive a full refund.
  • Groups that cancel their reserved Volcano Outdoor School program 60 days to 14 days prior to the program date are responsible for 75% of the full program fee.
  • Groups that cancel their reserved Volcano Outdoor School program less than 14 days prior to the program date are responsible for the full program fee.
  • See VOS Overnight Trips and/or VOS Day Trips for rates.
  • The Mount St. Helens Institute is not liable for any other expenses that the group may incur in the preparation and execution of their Volcano Outdoor School program.
  • Groups are expected to bring the number of participants indicated at the time of registration.  Mount St. Helens Institute allows for a 10% reduction in group size from the reserved amount without penalty.  For decreases greater than 10%, the group will be billed 50% of the no-show registrants’ fees.
  • The total amount due for a Volcano Outdoor School program is based on the total number of actual participants, plus any no-show registrants as mentioned above.  You will be billed for the remaining balance after your program and are required to remit payment in full within 30 days after receiving your final bill.
  • Your group is responsible for cleaning up the areas it uses during the education program. If your group fails to meet the required cleaning standards before departure, a minimum fee of $50.00 will be charged. Additional fees may be assessed, as warranted.
  • Your group is responsible and liable for any non-natural damages that may occur to our facilities. Should a member of your group damage the facilities during your education program, any fees associated for the repair of such damages (including materials and staff time) are your responsibility, and are to be paid 30 days after receiving your final bill.

RENTAL RESERVATION & CANCELLATIONS POLICIES

  • A deposit of 25% of the total building rental is required to reserve your rental dates.  Your deposit will be applied to the total amount due.
  • Groups that cancel their reserved building rental greater than 60 days prior to the rental date are eligible to receive a full refund.
  • Groups that cancel their reserved building rental 60 days to 14 days prior to the rental date are responsible for 75% of the full rental fee.
  • Groups that cancel their reserved building rental program less than 14 days prior to the program date are responsible for the full rental fee.
  • The Mount St. Helens Institute is not liable for any other expenses that the group may incur in the preparation and execution of their building rental.
  • Please click here for rates (note that this link will take you to mshslc.org).
  • For education rentals: the total amount due for a rental is based on the total number of actual participants and must be paid within 30 days following the rental.  For non-education rentals: the total amount due is due at least 14 calendar days before the arrival date.
  • Your group is responsible for cleaning up the areas it uses. If your group fails to meet the required cleaning standards before departure, a minimum fee of $50.00 will be charged. Additional fees may be assessed, as warranted.
  • Your group is responsible and liable for any non-natural damages that may occur to our facilities. Should a member of your group damage the facilities during your education program, any fees associated for the repair of such damages (including materials and staff time) are your responsibility, and are to be paid 30 days after receiving your final bill.